Privacy Policy

Effective Date: September 24, 2026

Last Updated: September 24, 2026

ALIYA of Crestwood (“ALIYA of Crestwood,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information collected through our website (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through the Website.

1. Information We Collect

Information You Provide

You may voluntarily provide information when you:

• Contact us through a website form.
• Request information about our services.
• Request a tour or appointment.
• Submit an employment application.
• Subscribe to communications.
• Communicate with us by email or other available methods.

This information may include your name, contact information, address, email address, telephone number, and other information you choose to provide.

Health or Medical Information

Please do not submit medical records, detailed medical histories, diagnoses, treatment information, insurance information, or other sensitive health information through a general website form unless the form specifically indicates that it is an appropriate secure method for submitting such information.

If you are a patient or resident, certain information may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (“HIPAA”). PHI is handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices, as applicable.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address.
• Browser type and operating system.
• Device information.
• Pages visited.
• Date and time of visits.
• Referring website or source.
• General Website usage information.

We may use cookies, analytics technologies, pixels, tags, or similar technologies to operate and improve the Website and understand how visitors use it.

2. How We Use Information

We may use information collected through the Website to:

• Respond to questions and requests.
• Provide information about our services.
• Schedule or coordinate requested services, tours, or appointments.
• Communicate with you.
• Improve our Website and services.
• Monitor Website performance and security.
• Detect and prevent fraud, abuse, or unauthorized activity.
• Comply with legal and regulatory requirements.
• Carry out other purposes disclosed at the time information is collected or otherwise permitted by law.

3. Protected Health Information

If we collect or maintain PHI through a patient relationship or healthcare service, our use and disclosure of that information may be governed by HIPAA and other applicable healthcare privacy laws.

Our Notice of Privacy Practices describes how we may use and disclose PHI and explains certain rights you may have regarding your PHI.

This Website Privacy Policy does not replace or modify our Notice of Privacy Practices.

4. How We Share Information

We may disclose information to third parties when reasonably necessary to operate our Website, provide requested services, communicate with you, or fulfill other legitimate business or legal purposes.

Depending on the circumstances, these parties may include:

• Service providers that support our Website or business operations.
• Technology, hosting, analytics, communications, or security providers.
• Professional advisors.
• Government authorities or law enforcement when required or permitted by law.
• Other parties with your authorization or as otherwise permitted by applicable law.

Information subject to HIPAA will be handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

5. Cookies and Analytics

Our Website may use cookies and similar technologies to remember preferences, analyze Website traffic, improve functionality, and understand how visitors interact with our Website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

If we use third-party analytics, advertising, or tracking technologies, additional disclosures and choices may apply.

6. Communications

If you provide your telephone number or email address, we may use that information to respond to your inquiry or provide communications you have requested.

Where required by law, we will obtain appropriate consent before sending certain marketing or electronic communications.

You may request to stop receiving non-essential communications by following available unsubscribe instructions or contacting us directly.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information is completely secure. We cannot guarantee the absolute security of information transmitted through the Internet.

8. Children's Privacy

Our Website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate authorization.

If you believe a child has provided personal information to us through the Website without appropriate authorization, please contact us.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of websites that we do not operate.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding personal information we collect, which may include rights to request access, correction, deletion, or information about how your personal information is used.

Individuals whose information is subject to HIPAA may have additional rights described in our Notice of Privacy Practices.

To make a privacy-related request, please contact us using the information below.

11. State-Specific Privacy Rights

Certain states provide residents with additional privacy rights. Where applicable, ALIYA of Crestwood will provide additional notices and honor rights required by applicable state privacy laws.

Additional state-specific disclosures may be provided on this Website or in response to a privacy request.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date above and post the revised policy on this Website.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: